COVID-19 Rent Assistance & Other Government Housing Support

The Queensland State Government’s COVID-19 Rent Assistance for residential tenants and property owners passed in Parliament on Wednesday 22 April 2020.  The legislation and associated regulations introduced special measures that apply during the COVID-19 pandemic. This much-needed COVID-19 rent relief will help thousands get through this difficult time.

The new rules only apply to renters and their households directly impacted by COVID-19.  Tenants must provide RTA Show Cause Notice in accordance with the legislation.  A Residential Tenancies Practice Guide for COVID-19 is available from the Queensland Government website.

The new COVID-19 rent relief and assistance measures include:

  • tenants in financial distress due to the impact of the coronavirus who cannot meet their rent commitments cannot be evicted or listed in a tenancy database for rent arrears;
  • fixed term agreements due to expire during the COVID-19 pandemic were extended to 30 September 2020 unless the tenant requests a shorter term;
  • owner obligations for routine repairs and inspections have been relaxed but regulatory obligations to ensure tenant safety in the rental property continue to apply;
  • tenants may refuse physical entry for non-essential reasons, including routine repairs and inspections, particularly if a member of the household is a vulnerable person. However, tenants must agree to virtual inspections if physical inspections are not agreed to;
  • tenants who have been affected by COVID-19 and who meet specific criteria may apply for a General Tenancy COVID-19 Variation Agreement.  Any variation to the tenancy agreement needs to be negotiated and agreed with the landlord;
  • tenants and property owners should work together to reach agreement. If agreement cannot be reached, parties are required to undertake conciliation to resolve disputes;
  • if the landlord agrees to a temporary rent reduction, the balance of the rent is deferred and needs to be repaid at some future point in time;
  • the bond remains as per the original tenancy agreement;
  • if owners need to sell their rental property due to their own financial circumstances, 60 days notice needs to be given to the tenant (including for Fixed Term Leases)

Importantly, if the tenant or the household is not affected by COVID-19 the standard tenancy rules and obligations prevail.  For more information about the new COVID-19 Queensland Regulations for Landlords – click here.

Government Housing Assistance & COVID-19 Support Programs

In addition to the COVID-19 Rent Assistance, other rent relief programs can help supplement your income and reduce your rental costs.  This includes the National Rental Affordability Scheme (NRAS).  For more information about these programs visit:

Would you like to save 20% or more on your rent?

If your answer is ‘YES’, then you should check out NRAS – the National Rental Affordability Scheme. This fantastic government funded program helps tens of thousands of people gain access to high quality properties including houses, duplexes, townhouses and apartments. To learn more about whether you are eligible for NRAS, please click the on-line eligibility checklist below.

Affinity Property is a leading manager of NRAS properties in Australia

The NRAS scheme is supported by the Australian Government and the Queensland State Government.  For more information about any of our available NRAS properties, visit our Properties for Rent
Queensland Government logo

Register for NRAS

To register for the NRAS scheme, please complete the Queensland Government on-line eligibility checklist.

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